Question 1

Why are your domain prices so much cheaper than other Nepali providers?

Accepted Answer

We operate on thin margins and pass registrar-level pricing directly to customers. Most providers in Nepal add a significant markup on top of the actual domain cost — see our sourced comparison at /compare. We'd rather serve more customers at a fair price than fewer at an inflated one.

Question 2

Is it true you offer domains starting from NPR 199?

Accepted Answer

Yes — .online is available at रू199 for the first year as a promotional new-registration rate. That's the promo price on one specific extension, not every domain; .com starts at रू1,499, .org at रू1,199. Renewal pricing for promo TLDs is higher and listed on our pricing page, not hidden at checkout.

Question 3

Do you really offer 300+ TLDs?

Accepted Answer

Yes. We publish fixed pricing for five popular extensions (.com, .net, .org, .xyz, .online) and offer 300+ additional TLDs — country-code and specialty extensions — through live domain search at checkout, priced at the registry's current wholesale rate.

Question 4

Is WHOIS privacy really free?

Accepted Answer

Yes. WHOIS privacy is included at no extra cost with every domain, every year. It keeps your name, address, phone, and email off the public WHOIS record.

Question 5

Do you provide DNS management?

Accepted Answer

Not right now. You can point your domain's nameservers to any DNS provider you like — Cloudflare's free tier is a common choice. Nameserver updates are available from your client panel.

Question 6

How do I manage my domain after registration?

Accepted Answer

Through the WHMCS client portal at clients.nepalcloud.host — nameserver updates, transfer lock, auto-renewal, and WHOIS contact changes all happen there.

Question 7

Can I transfer my existing domain to TLDNepal?

Accepted Answer

Yes, for all major TLDs. You'll need the EPP/authorization code from your current registrar. Transfers include a free one-year renewal extension.

Question 8

What payment methods do you accept?

Accepted Answer

eSewa, Khalti, bank transfer, and international cards — all through the client portal.

Question 9

Who is behind TLDNepal?

Accepted Answer

NepalCloud Host PVT. LTD., a registered private limited company in Nepal providing hosting, domains, and cloud services. See our About page or nepalcloud.com.np.

Question 10

What happens if I forget to renew my domain?

Accepted Answer

You'll get renewal reminders before expiry. Most TLDs have a grace period after expiry where you can still renew at the normal rate; after that, a redemption fee may apply. Auto-renewal avoids this entirely.

Questions, answered plainly.